Privacy Policy for 88td

88td collects personal data from players in two primary ways: data you provide directly when registering or using the Platform, and data collected automatically as you interact with our services. We collect only the minimum data necessary to deliver our services safely and in compliance with our operational obligations.

Data you provide directly:

• Registration data: Full legal name, date of birth, email address, mobile phone number, and residential address. This information is required to create your 88td account and complete identity verification.
• Identity verification (KYC) documents: Copies of government-issued photo ID (National ID card or passport), proof of address (utility bill or bank statement dated within 3 months), and proof of payment method ownership. These are required before your first withdrawal can be processed.
• Financial data: Transaction records associated with deposits and withdrawals, including the payment method used (bKash, Nagad, Rocket, Upay, DBBL, City Bank, or card details where applicable), transaction amounts in Bangladeshi Taka (৳), and timestamps. We do not store full card numbers — payment card data is processed through PCI-DSS compliant third-party payment gateways.
• Communications: Records of any messages, support tickets, or enquiries you submit to the 88td support team via email, WhatsApp, or on-Platform messaging.

Data collected automatically:

• Device and technical data: IP address, browser type and version, operating system, device type, screen resolution, and time zone.
• Usage data: Pages visited on the Platform, games played, bet history, session duration, referral source, and navigation patterns. This data is aggregated and used to improve the Platform experience.
• Cookie data: Session identifiers, preference cookies, and analytics cookies placed on your device during Platform use. See the Cookies section below for full details.

88td processes your personal data only for specific, documented purposes. The table below summarises the main processing activities, the data involved, and the lawful basis on which each activity is conducted.

88td will not use your personal data for any purpose that is incompatible with the purposes described in this Privacy Policy without first obtaining your explicit consent or establishing a separate lawful basis for the new processing activity.

Marketing communications: If you have opted in to receive promotional messages from 88td, we may send you information about daily bonuses, seasonal promotions (such as those tied to BPL, IPL, T20 World Cup, Eid, or Pohela Boishakh), new game releases, and platform updates. You may withdraw your consent to marketing communications at any time by contacting the support team at [email protected] or by following opt-out instructions within any marketing message you receive.

88td does not sell your personal data to third parties. We share player data only with the limited categories of service providers described below, and only to the extent necessary for them to perform their specific function in connection with the 88td Platform.

• Payment processors: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, Visa, and Mastercard, we share transaction-relevant data (such as your registered name and transaction amount) with the respective payment gateway providers. These partners are contractually required to handle your data in accordance with applicable data protection standards.
• KYC and identity verification providers: Where 88td uses third-party identity verification tools to assist with document checking, your submitted KYC documents may be processed by those providers under strict data processing agreements. Verification providers are prohibited from using your data for any purpose beyond the verification service.
• Game content providers: Some game providers — including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi — may receive anonymised session or gameplay data to facilitate fair play, game performance analytics, and jackpot processing. Personal identifiers are not shared with game studios beyond what is technically required for game connectivity.
• IT infrastructure providers: Third-party cloud hosting, server management, and cybersecurity service providers may process data on 88td's behalf as data processors. All such providers operate under binding data processing agreements.
• Legal and regulatory authorities: 88td may disclose personal data to law enforcement agencies, financial intelligence units, or other governmental authorities where required to do so by applicable law, court order, or regulatory obligation, including in connection with anti-money laundering (AML) and counter-terrorism financing (CTF) compliance obligations. Such disclosures will be made without prior notice to the player where legally required.

88td uses cookies and similar tracking technologies (such as web beacons and local storage objects) on the Platform. Cookies are small text files stored on your device by your browser when you visit a website. They allow the Platform to recognise your device between sessions and to remember your preferences and login state.

The following categories of cookies are used on the 88td Platform:

Managing cookies: You can control and delete cookies through your browser settings at any time. Most modern browsers allow you to block third-party cookies, clear existing cookies, or be notified before a new cookie is placed. Please note that disabling strictly necessary cookies will impair your ability to log in and use the 88td Platform. Disabling functional cookies will mean your preferences are not saved between visits.

88td retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law or our legitimate operational obligations.

• Active account data: Retained for the full duration of your account's existence on the Platform, plus a minimum of five (5) years following the date of account closure. This retention period is required for financial audit, dispute resolution, and anti-money laundering compliance purposes.
• KYC documents: Retained for a minimum of five (5) years from the date of submission. Extended retention may be required where an account has been subject to investigation or legal proceedings.
• Transaction records: All deposit and withdrawal records are retained for a minimum of five (5) years from the date of each transaction in accordance with financial record-keeping obligations.
• Support communications: Records of player support interactions are retained for a minimum of two (2) years from the date of the last communication in each case.
• Analytics and aggregated data: Anonymised, aggregated usage data (from which no individual can be identified) may be retained indefinitely for Platform improvement purposes.
• Marketing consent records: Records of your consent to (or withdrawal from) marketing communications are retained for the duration of your account plus two (2) years to demonstrate compliance with consent obligations.

On expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents reconstruction of the original data. If you request deletion of your data, 88td will comply to the extent permitted by applicable law — data that must be retained for legal or compliance reasons will be held only for the minimum period required and will not be used for any other purpose during that time.

88td employs a layered approach to data security, combining technical controls, administrative procedures, and physical safeguards to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure.

Technical safeguards in place include:

• TLS/SSL encryption: All data transmitted between your browser or mobile device and the 88td Platform is encrypted using Transport Layer Security (TLS) protocols. The padlock indicator in your browser confirms this encryption is active during your session.
• Data-at-rest encryption: Sensitive data fields stored in our databases — including identity verification documents and payment method records — are encrypted at rest using AES-256 or equivalent standards.
• Access controls: Internal access to personal data is restricted on a strict need-to-know basis. All staff with access to player data are required to authenticate with strong credentials and are bound by confidentiality obligations.
• Regular security audits: The Platform and its underlying infrastructure undergo periodic security reviews and vulnerability assessments to identify and address potential weaknesses before they can be exploited.
• Fraud detection systems: Automated systems monitor account activity in real time for signs of unauthorised access, suspicious transactions, and patterns associated with fraudulent behaviour.

In the event of a data security incident that is reasonably likely to result in a risk to your rights or interests, 88td will notify affected players and take all reasonable steps to contain and remediate the incident as swiftly as possible.

As a player on the 88td Platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact the 88td support team at [email protected] with your registered account details and a clear description of your request. We will acknowledge your request within 5 business days and aim to resolve it within 30 days.

• Right of access: You may request a copy of the personal data that 88td holds about you, along with information about how it is being processed. We will provide this in a clear, portable format.
• Right to rectification: If any personal data held by 88td is inaccurate or incomplete, you have the right to request that it be corrected. You may also update certain account details — such as your contact number or address — directly through your account settings.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other lawful basis applies), or where data has been unlawfully processed. Deletion requests are subject to our legal retention obligations — data we are required to keep by law will be retained for the minimum required period only.
• Right to restrict processing: In certain circumstances — such as where you contest the accuracy of data or have objected to processing — you may request that 88td restricts its use of your data while the matter is reviewed.
• Right to data portability: Where processing is based on your consent or a contractual obligation, you may request a structured, machine-readable copy of the personal data you have provided to 88td, for transfer to another service provider.
• Right to object: You have the right to object to processing of your personal data that is based on legitimate interests, including direct marketing. On receipt of a valid objection to marketing, 88td will cease all marketing communications to you immediately.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

88td may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When we make material changes to this Policy, we will publish the revised version on this page with an updated effective date. For significant changes, we may also send a notification to your registered email address.

We encourage you to review this Privacy Policy periodically to stay informed about how 88td protects your information. Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms, to the extent permitted by applicable law.

Contacting us about privacy: If you have any questions, concerns, or requests relating to this Privacy Policy or the way 88td handles your personal data, please reach out to our support team through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• WhatsApp: +880 1700 000 088 (plain text — not a clickable link)
• Support hours: 24/7, Bangladesh Standard Time (BST, UTC+6)

All privacy-related enquiries are treated as confidential and are handled by staff with appropriate data protection training. We take every concern seriously and will provide a substantive written response to each query we receive.